Free shipping in the Metropolitan Region for purchases over $50,000 and in other Regions for purchases over $70,000

Shipping information

Shipping and Delivery Policies

Dispatch Times

At Europa Secreta, we strive to deliver your products as quickly as possible.

Santiago 2 to 5 business days Regions 4 to 7 business days Aysén and Magallanes up to 15 business days

There are circumstances that may delay deliveries, such as:

  • Customer absence at the time of delivery.
  • Incorrect information in the registration.
  • Customer refusal to accept the product.
  • Change of address.
  • Force majeure: natural disasters, floods, serious accidents, etc.

In case we are unable to meet the deadlines, we commit to notifying you and refunding the corresponding money.

Shipping Policies and Costs

The shipping cost will depend on the weight of the product and the destination. You can estimate the value in the shopping cart before making the payment.

Free Shipping Conditions:

  • Orders over $30,000 in the Metropolitan Region.
  • Orders over $50,000 in other Regions.

We do not ship via Chilexpress or cash on delivery. Orders are sent by our logistics operator or own transport.

In-Store Pickup

Pickup in 24 hours Purchases made Monday to Saturday. Pickup can be made 24 hours after purchase. Pickup Period You have up to 30 business days to pick up your products. If you do not, an automatic refund will be issued. In-Store Pickup Hours Monday to Sunday, from 10:00 AM to 8:00 PM. Warehouse Pickup Hours Monday to Thursday from 9:00 AM to 6:00 PM and Friday from 9:00 AM to 5:00 PM.

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Explore our coffee and syrup collections and find your next favorite.

Coffee
Jarabe
RENOVACIÓN DE SISTEMA.

HEMOS RENOVADO NUESTRA WEB POR COMPLETO.

Este gran cambio implica que algunos usuarios deberán restablecer su contraseña y recuperar su cuenta para volver a acceder.

Tu cuenta sigue siendo la misma, solo necesitas una contraseña nueva.

Pack - The Matriarch's Ritual

by AHMAD
$0
Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
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Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
Pack - The Matriarch's Ritual
Free Shipping

in the Metropolitan Region over $50,000 and in other regions starting at $70,000.

Guaranteed Delivery

If your product arrives damaged or breaks in transit, we'll replace it.

Help Chat

Immediate resolution with AI and expert human support when you need it.

Pack - The Matriarch's Ritual

by AHMAD
$0
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A gift that defines the elegance and the pause Mom deserves.

This exclusive "Secret Europe" set has been designed to transform tea time into a ritual of distinction. With a premium selection of tea leaves and fine porcelain accessories, it is the ideal gift for the mother who appreciates English sophistication.

Pack Contents:

  • 1 Ahmad Bouquet Selection Tea (32 sachets of selected varieties).
  • 2 Sets of Ahmad Tea White Porcelain Cup and Saucer (150 ml).
  • 2 Elegant finish tea spoons.
  • 1 Exclusive Ahmad presentation box.

Surprise Mom with a unique sensory experience this Mother's Day.

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Free Shipping

in the Metropolitan Region over $50,000 and in other regions starting at $70,000.

Guaranteed Delivery

If your product arrives damaged or breaks in transit, we'll replace it.

Help Chat

Immediate resolution with AI and expert human support when you need it.

Complete your purchase!

Routin Vanilla Syrup (Vanilla) 1000 ml
ROUTIN 1883

Routin Vanilla Syrup (Vanilla) 1000 ml

$18.490

SKU: 040101070

$18.490

SKU: 040101070

In stock

Nespresso Compatible Capsules Hausbrandt Sublime10 Un
HAUSBRANDT

Nespresso Compatible Capsules Hausbrandt Sublime10 Un

$5.990

SKU: 011200037

$5.990

SKU: 011200037

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Routin Caramel Syrup 1000 ml
ROUTIN 1883

Routin Caramel Syrup 1000 ml

$18.490

SKU: 040101030

$18.490

SKU: 040101030

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Nespresso Compatible Hausbrandt Intenso Capsules 10 Units
HAUSBRANDT

Nespresso Compatible Hausbrandt Intenso Capsules 10 Units

$5.990

SKU: 011200038

$5.990

SKU: 011200038

In stock

Routin Pump Bottle 1000 and 250 ml
ROUTIN 1883

Routin Pump Bottle 1000 and 250 ml

$5.990

SKU: 040104768

$5.990

SKU: 040104768

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Toasted Yolk Turron Suprema 150 gr
CASTILLO DE JIJONA

Toasted Yolk Turron Suprema 150 gr

$6.490

SKU: 099600003

$6.490

SKU: 099600003

In stock

Supreme Alicante Nougat 150 gr
CASTILLO DE JIJONA

Supreme Alicante Nougat 150 gr

$6.490

SKU: 099600002

$6.490

SKU: 099600002

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Almond Cream Turron (sugar-free) 200 g
CASTILLO DE JIJONA

Almond Cream Turron (sugar-free) 200 g

$7.990

SKU: 099600004

$7.990

SKU: 099600004

In stock

Hausbrandt Oro Casa Coffee Beans 500g
Sale
HAUSBRANDT

Hausbrandt Oro Casa Coffee Beans 500g

$18.990 $16.901 Save 11%

SKU: 011200036

$18.990 $16.901 Save 11%

SKU: 011200036

In stock

Routin Chai Tea Syrup 1000 ml
ROUTIN 1883

Routin Chai Tea Syrup 1000 ml

$19.990

SKU: 040101919

$19.990

SKU: 040101919

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