How to buy from Europa Secreta?

Buying from our store is quick and easy. Follow these steps to complete your order:

Step 1 — Choose your products

Browse our categories or use the search bar to find what you need. Click on the product you are interested in to see its description, available presentations, and price.

Step 2 — Add to cart

Select the desired quantity and click on "Add to cart". You can continue shopping or go directly to the cart by clicking on the 🛒 icon at the top of the page.

Step 3 — Review your cart

Check the products, quantities, and prices before proceeding. If you have a discount code, enter it in the corresponding field.

Step 4 — Enter your shipping details

Fill in the following fields with your delivery information:

• First and last name
• Full address (street, number, apartment/office if applicable)
• City and region
• Contact phone number
• Email address (you will receive confirmation here)

Step 5 — Select shipping method

Choose from the available shipping options based on your location. Estimated delivery times are shown next to each option.

Step 6 — Choose your payment method

We accept major credit and debit cards, as well as other payment methods available at checkout.

Step 7 — Confirm your order

Review the final summary and click "Pay now". You will receive a confirmation email with your purchase details.

📄 How to request an Invoice?

⚠️ VERY IMPORTANT: Invoice details must be entered from the cart, BEFORE clicking "PROCEED TO CHECKOUT" and reaching the checkout page. Once you proceed to payment, it is no longer possible to enter or modify tax details.

Follow these steps:

1. Add your products to the cart and open the cart by clicking on the 🛒 icon.
2. At the bottom of the cart, before paying, you will find the button:
   
   📄 DO YOU REQUIRE AN INVOICE? ENTER YOUR DETAILS HERE
   
   Click on it to display the tax details form.
3. Fill in the following mandatory fields:
   • Company RUT (e.g., 76.123.456-7)
   • Business Name (legal name of the company)
   • Business Activity (economic activity registered with the SII)
   • Billing address (may be different from the shipping address)
4. Once the details are completed, click "PROCEED TO CHECKOUT" to continue with the checkout.

🔴 Remember: If you reach the checkout without having entered your invoice details, you must go back to the cart to complete them. It is not possible to request an invoice once the purchase is finalized.

Do you have questions?

We are here to help you. Write to us through our social networks or visit us at our stores:

📍 Vitacura: Alonso de Córdova 2350  |  📍 Las Condes: Puerta del Sol 180