Free shipping in the Metropolitan Region for purchases over $50,000 and in other Regions for purchases over $70,000

Shipping information

Shipping and Delivery Policies

Dispatch Times

At Europa Secreta, we strive to deliver your products as quickly as possible.

Santiago 2 to 5 business days Regions 4 to 7 business days Aysén and Magallanes up to 15 business days

There are circumstances that may delay deliveries, such as:

  • Customer absence at the time of delivery.
  • Incorrect information in the registration.
  • Customer refusal to accept the product.
  • Change of address.
  • Force majeure: natural disasters, floods, serious accidents, etc.

In case we are unable to meet the deadlines, we commit to notifying you and refunding the corresponding money.

Shipping Policies and Costs

The shipping cost will depend on the weight of the product and the destination. You can estimate the value in the shopping cart before making the payment.

Free Shipping Conditions:

  • Orders over $30,000 in the Metropolitan Region.
  • Orders over $50,000 in other Regions.

We do not ship via Chilexpress or cash on delivery. Orders are sent by our logistics operator or own transport.

In-Store Pickup

Pickup in 24 hours Purchases made Monday to Saturday. Pickup can be made 24 hours after purchase. Pickup Period You have up to 30 business days to pick up your products. If you do not, an automatic refund will be issued. In-Store Pickup Hours Monday to Sunday, from 10:00 AM to 8:00 PM. Warehouse Pickup Hours Monday to Thursday from 9:00 AM to 6:00 PM and Friday from 9:00 AM to 5:00 PM.

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Explore our coffee and syrup collections and find your next favorite.

Coffee
Jarabe
RENOVACIÓN DE SISTEMA.

HEMOS RENOVADO NUESTRA WEB POR COMPLETO.

Este gran cambio implica que algunos usuarios deberán restablecer su contraseña y recuperar su cuenta para volver a acceder.

Tu cuenta sigue siendo la misma, solo necesitas una contraseña nueva.

MONBANA

7 Results

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7 Results

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Monbana Caramel Powdered Chocolate 250 gr
MONBANA

Monbana Caramel Powdered Chocolate 250 gr

$19.990

SKU: 090220123

$19.990

SKU: 090220123

In stock

Monbana Tanzania Cocoa Powder, 50% cacao 225 gr
MONBANA

Monbana Tanzania Cocoa Powder, 50% cacao 225 gr

$19.990

SKU: 090220129

$19.990

SKU: 090220129

In stock

Monbana Tresor Chocolate 250 gr
Sold out
MONBANA

Monbana Tresor Chocolate 250 gr

$19.990

SKU: 090220120

$19.990

SKU: 090220120

Out of stock

Monbana Chocolate Treasure 1 Kg
MONBANA

Monbana Chocolate Treasure 1 Kg

$40.787

SKU: 090212130

$40.787

SKU: 090212130

In stock

Monbana Speculoos Spiced Biscuits 50 Units
MONBANA

Monbana Speculoos Spiced Biscuits 50 Units

$6.990

SKU: 091171042

$6.990

SKU: 091171042

In stock

Monbana mug
MONBANA

Monbana mug

$8.990

SKU: 400200033

$8.990

SKU: 400200033

In stock

Monbana glass
MONBANA

Monbana glass

$6.990

SKU: 400200034

$6.990

SKU: 400200034

In stock